Frequently Asked Questions
Everything you need to know about your Therabody recovery journey in Singapore.
What is the standard delivery timeframe for orders within Singapore?
We offer standard doorstep delivery across Singapore within 3 to 5 business days. Express shipping options are also available at checkout for those who need their recovery tools sooner.
Do Therabody products come with a local warranty?
Yes, all Therabody devices purchased through our official Singapore store come with a limited manufacturer's warranty, typically ranging from 1 to 2 years depending on the specific model.
What is your return policy for Theragun devices?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund, excluding shipping costs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local payment options including PayNow and interest-free installment plans via selected providers.
How can I verify that my Therabody product is authentic?
To ensure authenticity, always purchase directly from our official website or authorized local retailers. You can register your device serial number via the Therabody app to confirm its genuine status.
Are there any physical locations in Singapore where I can try the products?
Yes, we have several experience centers and authorized retail partners across Singapore where you can test our percussive therapy and recovery products before making a purchase.